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DELIVERY

  • Your Delivery Options
    Our delivery options may vary. View what's currently available at checkout. You will receive one or more emails containing your tracking number once your packages(s) have been shipped from our facility. ​
  • Delivery Processing Time
    Prior to shipping your order, we might need to verify your information with your card provider. Our aim is to streamline this process to avoid unnecessary delays. We collaborate closely with our shipping associates to reduce any potential disruptions caused by customs hold-ups. Typically, orders are processed and shipped within 10 business days. Since our products are refurbished items crafted to order, deliveries may sometimes exceed the estimated timeframe. Kindly be advised that our suppliers can only furnish approximate shipping schedules. Please take note that handmade items have a refurbished timeframe of 20 business days.
  • Delivery Arrival Time
    The estimated arrival time is: 14-25 business days from the date of shipment. * Delay in delivering a product up to 15 business days does not violate this agreement and will not entitle the customer to any compensation. ​
  • Taxes and Duties
    Pease note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local custom website for more information.
  • How To Track Your Order
    Our delivery time starts from the moment we shipped an order. Once your order has left us, you'll receive an email with your tracking information so you can follow its progress. ​
  • Request that your order be left at the entrance to your house
    Request that your order be left at the entrance to your house. Please note that if you select this option, LE|MUTAGIM and the shipping provider cannot be held responsible for any loss or damage that may occur once your order has been delivered.
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